We offer a 30-day Money Back Guarantee on almost every product we offer (excluding gift cards). This policy only includes product defects and/or broken items. Please email customer service at firstname.lastname@example.org, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date and to put in a request for a money refund.
Any order cancelled within 24 hours of emailed confirmation/receipt may be cancelled without penalty. Please contact email@example.com if you need to cancel your order. Any order that has been confirmed by Galway Rock Winery and is cancelled after 24 hours will incur a 15% restocking fee/cancellation fee, unless it has been shipped. If you wish to cancel your order and it is in route to you, please refuse the shipment and we will credit you tht cost of the product minus and and all shipping charges and a 15% restocking fee.